Case Study: Secure Logistics & Cash-in-Transit

How a Cash-in-Transit Company Reduced Costs and Secured Field Operations with a Unified Platform

This case study shows how a valuables transportation and cash-in-transit company replaced fragmented tools and unstable communications with a secure, regulator-compliant platform — combining protected GPS tracking, encrypted voice and messaging, dispatcher control, task management, and real-time personnel monitoring.

Cash-in-transit Secure communications Encrypted GPS tracking Dispatcher & admin panel Regulator compliant

1 Operational challenges before Simwal

A cash-in-transit and valuables transportation company relied on fragmented tools and unstable communication channels that could not meet security, reliability, and regulatory requirements. Before Simwal, daily operations were costly, difficult to control, and hard to scale.

Main pain points
  • Unstable communication caused by uneven network coverage and reliance on public mobile networks.
  • Use of third-party messengers that did not meet security and encryption requirements.
  • Strict regulatory demands requiring system isolation, encrypted channels, and certified solutions.
  • High costs of radio-frequency usage and specialized hardware with complex certification.
  • Limited visibility into routes, field staff movement, and task execution.

2 What we built with Simwal

We built a unified, regulator-compliant platform for secure field operations, combining communications, tracking, task management, and operational control.

Admin & Dispatcher Console

Centralized control over tasks, routes, priorities, and field teams.

  • Real-time monitoring of staff and transport units
  • Task assignment, priorities, and status control
  • Route tracking and operational oversight

Secure Navigation & Tracking

Protected location tracking designed for regulated environments.

  • GPS tracking with protection against OS-level deactivation
  • Optimized location polling for accuracy and battery efficiency
  • Live visibility of all field units on a single map

Encrypted Communications

Reliable voice and messaging under unstable network conditions.

  • Adaptive voice codec for low-bandwidth networks
  • End-to-end encryption for voice and text data
  • Push-to-talk and secure messaging

Hardware & Device Integration

Seamless integration with certified and in-vehicle equipment.

  • Support for SOS and PTT hardware buttons via Bluetooth
  • Hands-free operation for in-vehicle use
  • Compatibility with certified field devices

 

3 Results

Key outcome
16
months to deliver
The platform was delivered in four phases and rolled out as a unified operational system.

Lower operational costs

Costs decreased by consolidating multiple tools into one unified platform.

Regulator-compliant secure communications

Encrypted voice and messaging met security requirements while improving day-to-day reliability.

Higher field team efficiency

Task management and navigation workflows improved productivity for collectors, drivers, and dispatchers.

Real-time monitoring and control

Dispatchers gained live visibility into routes, staff movement, and task execution.

Simpler transport control without extra GPS spend

Tracking was deployed faster and with fewer hardware dependencies, reducing rollout complexity.

Stronger internal security for communications and documents

Protected channels supported secure messaging and document exchange inside an isolated environment.

4 Proof & next step

Today’s reality

In regulated field operations, security and reliable control decide everything

When you transport valuables, “good enough” communication is not an option. You need stable connectivity, encrypted channels, and full operational visibility — every day, in every area.

  • Secure communications reduce incidents and remove dependence on consumer messengers
  • Real-time monitoring improves dispatcher decisions and field team coordination
  • Unified platform cuts costs by replacing multiple tools and hardware-heavy setups
Simwal unified our navigation, task control, and secure communications in one platform. Dispatchers gained real-time visibility, field teams worked faster, and compliance requirements were met without relying on public channels.
Client operations team
Cash-in-transit · field crews & dispatch
Get a 15-min operations audit →

We’ll map your current workflows and show what to consolidate and secure first.

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