Select your language
Case Study: Restaurant Delivery Automation
This case study shows how Doner King reduced delivery costs using a custom delivery automation system by replacing manual dispatching with real-time order tracking, geo-routing, shift analytics, and role-based admin tools.
Doner King relied on a manual dispatch and delivery management process that was expensive, time-consuming, and hard to scale. The goal was clear: replace manual work with delivery automation where efficiency gains justify the build cost.
We built a unified last-mile delivery automation platform covering dispatch, courier workflows, real-time tracking, analytics, and system integrations.
Centralized control over delivery operations and decision-making.
Structured task flow and navigation for field couriers.
Operational visibility into speed, quality, and delivery costs.
Reliable data exchange across internal and external systems.
Reliable ETAs reduced waiting time and improved the customer experience.
Dispatchers see courier location live — fewer misunderstandings and faster decisions.
Customers are informed proactively, reducing dissatisfaction and support load.
Clear tracking and statuses simplified delivery operations and reduced mistakes.
Analytics highlighted weak points in the flow so the team fixed issues quickly.
Performance monitoring became structured, faster, and cheaper to run.
Customers don’t compare you to “average delivery” — they compare you to the best experience in the city. Predictability wins.
Delivery time dropped significantly thanks to more accurate ETAs. Real-time courier tracking and order statuses reduced errors. Reporting helped us identify bottlenecks and cut operating costs.
We’ll map your current delivery flow and show what to automate first.