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Experience unmatched speed and precision in delivery. We leverage AI to manage logistics across 12 hubs and a fleet of 100+ couriers, ensuring your orders arrive quickly and reliably
PandaBox is a specialized, comprehensive software suite built to establish and manage a highly efficient corporate delivery service, primarily focusing on the complex demands of food and quick commerce delivery. We provide the tools to transition from inefficient manual coordination to intelligent, automated logistics, ensuring higher customer satisfaction and substantial cost savings.
Our expertise comes from over 10 years in software development and hands-on experience solving real delivery challenges for major restaurant chains.
In-house delivery often struggles with limited resources, information exchange bottlenecks, and a lack of reliable tracking systems, resulting in delays, high operational costs, and reduced customer satisfaction.
PandaBox is the definitive solution to:
| Business Problem | PandaBox Solution | Key Benefit |
|
Manual Order Allocation |
Intelligent Auto-Distribution (ML-based): Our unique, proprietary system automatically allocates orders, putting all couriers on equal footing and maximizing delivery efficiency. | Optimized Staff: Frees logisticians/coordinators to focus on high-value tasks, often resulting in staff optimization. |
|
Route Inefficiency & Costs |
Route Optimization & Real-Time Tracking (GPS): Accurate tracking (97%+ accuracy), route history, and mileage calculation integrated into the app. | Reduced Operational Costs: Lowers fuel costs, maintenance, and eliminates the need for expensive third-party GPS trackers. |
|
Unreliable Delivery Times |
Machine Learning (ML) Forecasting: Predicts if a courier can meet deadlines for single or sequential orders, addressing the complexity of food delivery logistics. | Increased Customer Satisfaction: Provides high service quality through prompt notifications and accurate delivery forecasts. |
|
Lack of Control & Reporting |
Comprehensive Dashboard & Reports Module: Automated data collection and analysis presented as real-time metrics and detailed reports (shifts, orders, movement history). | Visible Management: Allows centralized control of 10+ locations by a single specialist, even remotely. |
1. Dispatcher Admin Panel (Web & Tablet)
The central command hub for management, administration, and real-time operations overview.
| User Story | Core Functionality |
| As a Dispatcher | View current delivery status, assign/remove couriers, forcibly end shifts, and monitor real-time location and shift statistics. |
| As an Administrator | Manage couriers, restaurants/outlets, dashboard users, and view detailed reports/movement histories. |
| As an Accountant | View reports for specified periods, including shift details, order progress, and uploaded cash register receipts. |
2. Courier Mobile Application (Android / iOS in final development)
The tool that empowers couriers to be efficient, focused, and informed.
| Key Courier Feature | Benefit |
| Instant Notifications | Promptly receive new orders or changes to their work list. |
| Visual Order Management | See current orders on a list and map (address, payment, amount, deadline). |
| One-Click Actions | Create a route via navigator, call the customer, or confirm/cancel delivery instantly. |
| Shift Management | Start/end shifts at authorized restaurants and upload cash receipts at shift conclusion. |
Unlike basic GPS systems, PandaBox addresses the specific challenge of food delivery, where traditional navigator predictions are often inaccurate due to many unaccounted factors.
PandaBox utilizes proprietary algorithms and Machine Learning to make reliable predictions on order delivery times. This intelligence determines when, to whom, and in what sequence orders should be assigned to maximize delivery efficiency and minimize delays.
This is one of three ways a courier can receive an order, and the only one that ensures optimal resource utilization.
PandaBox successfully serves clients ranging from single establishments with 1-2 couriers (Panda Lite) to large chains with 10+ outlets and 100+ couriers (Panda Enterprise).
Seamless Integration
We have successful integration cases with popular systems like R_Keeper, Iiko Transport, and Iiko Delivery. We also offer analytics and custom integration with 1C, websites, and mobile apps, ensuring continuous exchange of up-to-date information.
Why Choose In-House Delivery with PandaBox over Aggregators?
| Feature | Aggregators (e.g., Uber Eats) | In-House + PandaBox |
| Cost & Economics | High commission fees. | Significantly lower operational costs due to automation and efficiency. |
| Brand Control | Couriers use the aggregator's brand/uniform. | Full Brand Control: Use your branded cars, bags, and uniforms, reinforcing a unified corporate style. |
| Data Protection | Customer data is shared/owned by the aggregator. | Data Security: All data is stored and processed on a separate server, ensuring privacy and security. |
| Service Quality | Limited control over the last mile experience. | Direct Quality Management: Route optimization and real-time tracking allow for immediate problem-solving and high service standards. |
PandaBox will help you relaunch your in-house delivery at a qualitatively new level. Discover how our solutions can increase customer loyalty, reduce operational costs, and turn your delivery service into a competitive advantage.
Contact us to schedule a business process analysis and see your performance forecast!